Terms and conditions
Welcome to Macumba Ltée (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at macumba.mu (together or individually “Service”) operated by Macumba Ltée.
Macumba Ltée is a company by Mauritian law, registered under the Business Registration Number C07009892 whose registered office is at Macumba Lane, Bain Boeuf, Mauritius
Offices: Macumba Ltée, Bain Boeuf
Business days and hours
Monday to Friday from 8:15 to 17:00.
Saturday from 8:30 to 12:30
Closed on Sundays and Public Holidays
USE OF OUR WEBSITE
The Website www.macumba.mu is operated by the company Macumba Ltée.
Any order validated by any user (hereinafter “User”, “Customer” or “You”) on the Site “Macumba.mu” implies the prior acceptance of these terms and conditions. You acknowledge that you have read and understood Agreements, and agree to be bound by them.
You agree to use our website for legitimate purposes and not for any illegal or unauthorised purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your residence and are legally capable of entering into a binding contract.
You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorised access to our systems.
You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorise us to collect and use this information to contact you in accordance with our Protection of Personal Data Policy.
If you do not agree with (or cannot comply with) these agreements, then you may not use the Service, but please let us know by emailing at email@example.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
GENERAL TERMS AND CONDITIONS
These terms are intended to define the rights and obligations of parties under the online sale of goods and services offered by Macumba Ltée to the Customer.
These terms and conditions express obligations, rights of the Customer and Macumba Ltée. In this sense, the Customer acknowledges and accepts without reservation all the provisions of these Conditions of Sale. Macumba Ltée agrees reciprocally to respect the obligations under the present.
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.
You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person.
Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Mauritian Rupees.
We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.
We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.
You can use, at any time during the working hours, our Live Chat to get more information and availabilities on our products.
The products sold by Macumba Ltée do not cover:
– Replacement of consumables (batteries, bulbs, fuses, …)
– Abnormal or improper product use
– Damage due to the intervention of a repairer not approved by Macumba
– Damage resulting from a cause external to the product (for example: accident, shock, lightning, a power fluctuation …)
In all cases, Macumba Ltée can not be held responsible.
PRICES AND VAT
When you validate the order by selecting a mode of settlement, the sale is concluded (agreement on the goods and the price).
When promotions or sales periods the product’s original price is crossed out.
Macumba.mu displays prices in TTC (all taxes included).
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and give a voucher of the item’s amount.
Your order can be collected in the shop of your choice:
Chemin Vingt Pieds, Grand Baie
Tel: 263 11 17
Monday to Saturday
9:00 to 18:00
(except Sundays and Public Holidays)
Sunset Boulevard, Grand Baie
Tel: 263 64 04
Monday to Saturday
9:00 to 18:00
(except Sundays and Public Holidays)
Ruisseau Créole, Rivière Noire
Tel : 483 85 12
Monday to Saturday
9:30 to 17:30
(except Sundays and Public Holidays)
Macumba Ltée can deliver throughout the territory of Mauritius. Any delivery cost will be indicated subsequently and charged on the checkout page of our website in addition to the price of selected products. Delivery costs are based on the location of the delivery.
You can provide special delivery instructions on the check-out page such as a gift wrapping for free.
Once the order placed, an appointment will be set up by our Sales Department.
Unless there are exceptional circumstances, we make every effort to fulfil your order within 3 to 5 business days of the date of your order. Business day means Monday to Friday, except Public Holidays.
Upon delivery, it is recommended to check the condition of the goods, in front of the deliveryman. If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org or by phone 262 63 03.
RETURN, EXCHANGE AND CANCELLATION POLICE
You must be completely satisfied with the products and services that are offered by Macumba.mu!
That’s why we bring systematically to each customer and for each order the maximum care. However, it is possible that the product you receive does not match what you expected.
In this case, you can return the product in one of our shop within seven (7) days after the purchase. Items returned must be in their original condition. If 7 days or more have passed since your purchase, we cannot offer you an exchange.
Upon receipt of the returned item, Macumba Ltée will fully examine it and notify you whether you are entitled to a return. If you are entitled to a return, we will provide you with a voucher of the amount. The return costs are your responsibility.
Only regular prices items may be refunded, sale items are non-refundable. Items returned incomplete, damaged, or soiled by the Customer won’t be taken.
If you decide to cancel an online order, Macumba Ltée will provide you with a voucher of the order’s amount (amount of bank’s commission deducted).
We accept multiple modes of payment such as Credit Cards, Bank transfers Juice. All payments are secured by SSL (Secure Socket Layer).
Macumba.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.
When you choose an online payment option, your card information is securely processed through the payment gateway of our national bank partner, MCB.
Rest assured that your card is safely encrypted as it travels over the Internet.
PROTECTION OF PERSONAL DATA
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
The information collected by Macumba in any order by a Customer is necessary for the proper management of this Order.
Furthermore, the Customer can also view or change its data by visiting the “My Account” on the site. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, the Customer has a right of access, rectification, opposition and deletion of personal data concerning him by writing a letter, with proof of its identity and sending it to:
or by sending us an email: email@example.com or simply discontinue using Service.
We may terminate or suspend your account without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to breach of Terms.
LINKS TO THIRD-PARTY WEBSITE
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Macumba Ltée and its licensors. Service is protected by copyright, trademark, patent or any other proprietary right. Our trademarks may not be used in connection with any product or service without the prior written consent of Macumba Ltée. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.
We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content
ERRORS AND OMISSIONS
Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.
DISCLAIMER AND LIMITATION OF LIABILITY
You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.
The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.
In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.
You agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
In case of dispute, the parties will seek an amicable solution to any disputes arising from the execution of these Conditions of Sale.
Failing amicable settlement, the dispute will be submitted to the Mauritian law and each party gives exclusive jurisdiction to the competent Courts.
ARTICLE 14 – CONTACT US
Please send your feedback, comments, requests for technical support by email: firstname.lastname@example.org.
ARTICLE 15 – ACKNOWLEDGEMENT
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.